The conference will provide an excellent opportunity to gain a board overview of the call center industry today and trends for the future. Attendees will be able to interact with leading thinkers in the field and will have opportunities for open debate and questions.

The conference focus will be on providing the international meeting place for an exchange of ideas, solutions and innovations and Call Center Directory 2010 is the most comprehensive source of business information about call center industry available in Romania.

This event plans to provide ideas and tools required to manage priorities, enhance customer experiences, leverage resources and budgets for maximum performance.
Call center events are the best place for networking! Attend the Call Center Conference and expo for the networking meetings and socials!

Your participation program can be designed according to your interests and include attending the exhibition and conference sections that are the most interesting for you.

Among key topics we will address at the conference you will be able to know how to:

Who should attend?

• Corporate and Call Center Management
  • telecommunications
  • computing and software
  • banking and financial services
  • insurance
  • consulting
  • manufacturing
  • retail
  • auto
  • pharmaceutics
  • airlines companies
• IT/IS Management & Support Staff
• Sales & Marketing Managers
• Public institutions

Conference agenda

As soon as the agenda will be available, you will find it here.

Conference area

Conference hall is located on the 1^st floor of the National Institute of Statistics. If you want to see the exact location according to the Expo area please click here.